Online Reputation Management platforms such as Trip Advisor, Google Business Listing, Holiday Check play a major role in the decision-making process of a person in planning a holiday. Therefore, the management of such reputation management channels is important for a hospitality business to thrive.

• Configuration of the platforms as per the best practices and standards.
• Regular update of content to engage with current and future customers.
• Timely management and handling of guest reviews.
• Pushing for many reviews as possible from the customers.